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world on Instagram: "Dave Carroll's response to United Airlines damaging his guitar, through the viral song "United Breaks Guitars" affected the airline's public image. The incident led to widespread media coverage and is claimed to have caused a 10% drop in United's stock value, equating to a roughly $180 million loss. This case became a subject of study, including by Harvard Business Review. Follow @world.hmm for more #savage #music #davecarrol #unitedairlines"
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