When organisations talk about innovation in channel incentives, the conversation is usually around technology, and in its most visible forms: things like dashboards, leaderboards, gamification ...

Special perks are not enough anymore, especially for a brand attempting to regain a place in the cultural conversation.

The carrier pulled some of its largest planes from flying to Los Angeles, amid a weaker Australian dollar and Trump tension.

Loyalty programs are growing beyond discount-driven retention tools, with some brands experimenting with models that ...

Gap launches Encore loyalty program across Old Navy, Gap, Banana Republic & Athleta—new tiers, flexible rewards and exclusive ...

Digital experiences and personalization will dominate agendas in the channel.

Sweepstakes casinos like Pulsz, WOW Vegas, and The Win Zone offer loyalty programs for dedicated players. Learn which VIP program is the easiest for newbies.

An in-depth look into the largest airline loyalty program in the world.

The bonuses can be big when you cash in your reward points at these hotels. Here's where to find the best redemptions across every major hotel loyalty program.

So here are five common mistakes that Canadians make when selecting a credit card or cards where they may end up getting one ...

United Airlines Holdings Inc. is overhauling its loyalty program, offering more benefits to customers who carry the airline’s co-branded bank cards while reducing some rewards for budget flyers.