We all use WhatsApp for daily conversations, but when it comes to using it for our enterprise, we face many challenges. Data ...

Spotify has announced a new conversational AI feature called “Talk to Spotify” that puts a text-and-voice chatbot directly into the app. The feature allows users to control playback, save songs, ask ...

Gopher is now more than just an interactive user manual. Gopher is now more than just an interactive user manual. is the Verge’s weekend editor. He’s covered the tech industry for over 18 years and ...

A new Gartner survey finds customers are roughly three times more likely to turn to third-party GenAI tools than company chatbots for customer service issues. Customers aren't rejecting AI. They're ...

We’ve all experienced the tendency of AI chatbots to tell us what we want to hear, but there are two other, more nuanced factors that help chatbots worm their way into human hearts. In addition to ...

Beware: Dating an AI chatbot may lessen your chances of finding love. A new study from Match Group, the dating company behind popular dating apps like Tinder and Hinge, found that nearly half (47%) of ...

About 60% of U.S. adults say they read AI summaries at the top of search engine results, while about 30% say they don’t, and 10% are unsure. When a Google AI Overview accompanies search results, ...

If you were around for the earlier Android software releases, then you remember how much sweeter they once were. After alpha and beta prerelease versions, each major Android release was named after a ...

A Europe-based company has built a tiny and fully private AI chatbot known as CrankGPT. Unlike conventional AI chatbots, CrankGPT is powered entirely by a hand crank. The company is currently ...

The takeaway: Despite the apparent growth of an anti-generative AI movement, more Americans are using chatbots than ever before, according to a new survey. But somewhat paradoxically, just 16% of ...

DoorDash announced on Thursday that it’s launching a new AI chatbot that lets users order food and groceries with text prompts and photos in its latest AI push. The chatbot, called “Ask DoorDash,” ...