The Office of Personnel Management plans to launch a federal cyber workforce dashboard to provide agencies with a better tool to address workforce needs, according to a demo of the proposed dashboard ...
Heidi Farris is the CEO of ActivTrak, focused on helping organizations use data to understand and optimize the way teams work. In boardrooms across industries, discussions around EBITDA and ...
This article is part 2 of a 4 part article series, sponsored by Genesys. A critical moment occurs when customers call your customer support center. In one scenario, they’re put on hold and asked to ...
As CPA firms grow, so do the challenges of managing resources, serving clients effectively, and staying competitive. For firm leaders, the solution is dashboards: real-time, adaptable tools that ...
Supporting Agents and Supervisors in their quest to better enable remote workers – and demonstrating an additional proof point of the Five9 product unification strategy The integrations will deliver ...
During the AWS keynote at Enterprise Connect today, Pasquale DeMaio, general manager for Amazon Connect, announced the newest functionality being for its CCaaS solution, Amazon Connect. Amazon Connect ...
HOBOKEN, N.J.--(BUSINESS WIRE)--NICE (Nasdaq: NICE) today announced that it has been recognized by Metrigy as a MetriStar Top Provider in the Workforce Optimization Platform category. Based on a ...
MELVILLE, N.Y.--(BUSINESS WIRE)--Verint ® (NASDAQ: VRNT), The Customer Engagement Company ™, today announced that its Workforce Engagement solution has been named a leader in The Forrester Wave ™: ...
Implementing The President’s “Department of Government Efficiency” Workforce Optimization Initiative
By the authority vested in me as President by the Constitution and the laws of the United States of America, it is hereby ordered: Section 1. Purpose. To restore accountability to the American public, ...
Dayforce, Inc. announced that Hubexo, a global construction data and technology company, has chosen Dayforce to unify its HR systems and enhance its people operations. As part of its digital ...
In today’s fast-paced business environment, supply chains are no longer just operational backbones they are strategic assets that can make or break a company’s competitive edge. Christiana Onyinyechi ...
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