At the Becker’s Hospital Review Annual Meeting in Chicago May 9, M. Michael Shabot, MD, CMO, and Chuck Stokes, system COO of Houston-based Memorial Hermann Health System, described the health system’s ...
At the Becker’s Hospital Review Annual Meeting in Chicago on May 17, Charles “Chuck” D. Stokes, MHA, COO, and Michael Shabot, MD, CMO of Houston-based Memorial Hermann Healthcare System, discussed ...
Leaders must understand and address the underlying factors that contribute to catastrophic safety risk. Four years before BP’s Deepwater Horizon became global news, ExxonMobil walked away from a $187 ...
As OhioHealth came out of the coronavirus pandemic, its quality and safety team decided there was a need to do an entire reset across the health system. OhioHealth has made becoming a high-reliability ...
HUNTINGTON, W.Va. (WSAZ) - When choosing the right health care providers there are a lot of different factors that come into play. One of those factors is reliability. Melissa Thacker, Chief Quality ...
BOSTON--(BUSINESS WIRE)--Press Ganey today launched its High Reliability Platform™ (HRP™), the industry’s first safety management solution to incorporate the company’s widely adopted HPI ® ...
The Joint Commission has announced the addition of a new section to its website dedicated to “High Reliability – Consistent Excellence.” The Joint Commission defines high reliability as consistent ...
In any customer-facing industry, the operators who win are the ones who eliminate surprises. They deliver consistent experiences, predictable outcomes and smooth operations that customers never need ...
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