Nearly a week after thousands of outraged nonprofit officials realized their online-giving-day software was failing, the technology provider announced plans to settle some of their losses. Charities ...

In today’s world of mainstream- and social-media hype — around the latest AI tools, wildly successful corporate mergers, spectacular space launches, a last second game-winning field goal, or an ...

Customers go to quick-service restaurants for a fast, consistent experience. That’s what they expect, and that’s why these ...

Alaska Airlines and Hawaiian Airlines experienced their third major technology disruption in just three months Wednesday morning, as a global Microsoft Azure outage knocked out key systems including ...

The problem rarely announces itself as a technology failure. It usually surfaces during a routine regulatory return, an internal review, or a late-stage audit question. The numbers reconcile. The ...

A national online-giving event suffered a meltdown yesterday after its main software provider suffered major problems, prompting an apology from the technology company and outrage from participating ...

Hagens Berman is a leading plaintiff litigation firm, with a strong track record in complex securities fraud cases. Mr. Kathrein is actively advising investors who purchased PRMB shares during the ...

On Oct. 23, a failure at Alaska's primary data center caused an eight-hour ground stop. Photo Credit: Alaska Airlines Having had three recent technology failures, Alaska Air Group has hired IT ...

The complaint alleges the abrupt change in executive leadership signaled internal acknowledgement of the severe operational crisis. Management Accountability: Was the CEO's departure related to ...