Whether you're making cookies or computers, your product should provide consistent high quality to your customers. The term "quality assurance" describes all the processes and procedures involved in ...

Strictly speaking, if you have a rigorous quality process in place, there should be no reason for a discussion of rework. In fact, it might be said that rework is the result of not having rigorous ...

Bahrain Islamic Bank has recently concluded a very successful retail banking and branch process re-engineering assignment with MTI Consulting, the focus of which was on Process Efficiency and Service ...