The CRM giant will pay $142 million for Jigsaw, a company with a database of 21 million professionals that has been created by fellow businesspeople. Lance Whitney is a freelance technology writer and ...

Salesforce.com users can export Salesforce contact data using the Salesforce Reporting component which includes an Export feature that can create either an Excel (XLS) document or a Comma Separated ...

Should you use Salesforce leads or a 100% Salesforce contact/opportunity model to accommodate your go-to-market motions? Marketing reporting and sales/marketing productivity are tied directly to the ...

Though Salesforce does not directly support the importing of VCF files, also known as vCard files, you may be able to use an alternate method to upload your vCard contacts to your Salesforce contacts ...

Customer relationship management (CRM) software is designed to help businesses capture leads, communicate with customers and grow revenue. While some CRM platforms offer comprehensive solutions for ...

One of the advantages of using a CRM is the ability to easily manage and organize contacts to maximize leads. Salesforce.com and the many other companies that offer CRMs have well-established contact ...

To say that Salesforce.com has scaled up in its 10 years as a software-as-a-service (SaaS) CRM software provider is an understatement. At its inception, the company was mostly geared toward the ...

EasilyDo, the app that automatically helps busy people manage their calendar, contacts, and to-do lists, has a new trick up its sleeve. The app now has features it hopes will appeal to enterprise ...

Salesforce, a cloud-based software company launched its newest innovation – Salesforce Contact Center, which aims to turn company contact centers into transformed hubs of automated, intelligent and ...