The Joint Commission has determined the 10 most common causes of sentinel events reported in the first six months of 2013. An organization reporting a sentinel event submits a root cause analysis to ...

The U.S. healthcare system can treat patients in a formulaic, one-size-fits-all manner. These methods of patient care, some experts contend, are ineffective and costly, and often lead to poor health ...

“It’s a work in progress,” Dr. Bajaj said. “The point is to start somewhere.” Leaders at NYC Health + Hospitals are finding the approach is emerging as a way to involve front line staff, patients and ...

At an Huntsman Cancer Institute Clinic, providers are often delayed in how soon they see a patient during a new visit appointment. Typical delays (wait time) from check-in to provider page was 20 ...