Retail marketing is moving through a period of realignment. Privacy expectations, rapid AI adoption, and the demand for ...

True AI fluency isn’t about using the most advanced model. It’s about enabling intelligence to flow freely between customer ...

The implementation of AI tools has increased across the retail sector in 2025 with 64 per cent of respondents to KPMG’s 2025 ...

We’re using ChatGPT, Gemini, Claude and many other AI answer engines to find gifts and goodies for the 2025 holiday season. According to fresh data from Adobe, AI traffic to retailers grew 830% year ...

More than eight in 10 retailers have integrated artificial intelligence into their operations to a moderate or large extent, according to a report released Nov. 12 by BRG, formerly known as Berkeley ...

Learn how to leverage AI to improve processes, power growth and make stronger connections with your customers.

AI is redefining retail far beyond supply chains, with adoption rates now outpacing smartphones and tablets. AI for retail is moving from experiment to essential, with adoption growing faster than ...

Generative AI is a world-class discovery engine, but it is not yet a complete commerce closer. While these platforms excel at ...

In August 2024, I described how the advertising industry was entering the "walk" phase of artificial intelligence (AI) adoption. At that point, marketers had moved beyond experimentation. The early ...

NEW YORK (AP) — Google said Sunday that it is expanding the shopping features in its AI chatbot by teaming up with Walmart, ...

Consumers will complete purchases within their AI conversation, representing both an existential threat and an unprecedented ...