Patients are 2.3 times more likely to report signs of infection post-procedure if they perceive an ASC as being less clean than it should be, according to a survey of millions of patients in the U.S.

HCAHPS cleanliness scores reflect patient feedback on their perception of facility hygiene and cleanliness. Did you know you can enhance HCAHPS scores for the perception of facility hygiene and ...

For the report, Press Ganey analyzed data on 12.5 million patient encounters, 1 million health system employees and more than 550,000 safety events reported in 2023. Patient experience data covers ...

The results show that longer visit lengths are associated with higher patient perceptions of a clinician's empathy. This is consistent with previous research that shows that time is an important ...