The future of healthcare is shifting towards consumerism, with patients expecting convenience and personalized experiences. McKinsey reports that today, 71% of consumers expect personalized ...

In today’s episode, we are joined by Nicole Rogas, President at symplr, and Kristin Russel, Chief Marketing Officer at symplr, to discuss the patient / customer journey in a virtual world. Tune in to ...

ORLANDO, Fla. – As health systems begin to imagine a post-pandemic world, there is still the question of how digital will be a part of the future. The industry is also witnessing the change of ...

Hormone therapy involves administering hormones to address imbalances, alleviate symptoms of hormonal deficiencies, and significantly enhance quality of life.

Many healthcare executives talk about creating a "digital front door" to healthcare using mobile apps and other tech tools. But for most consumers, using provider mobile apps can be a clunky ...

Patient acquisition investment is vital to any medical practice’s growth, but it’s not enough to maximize revenue generation. As the shift from episodic care to ongoing or even lifelong care gains ...

PROVO, Utah & SEATTLE--(BUSINESS WIRE)-- Intermountain Health has chosen Qualtrics (Nasdaq: XM), the leader and creator of the experience management category, to create world-class experiences for its ...

Mercy, a massive health system based in St. Louis, has a special patient experience project coinciding with the opening of the Mercy Center for Performance Medicine and Specialty Care. The ...

Customer service counts for more than clinical excellence in the eyes of most patients, so you need to look objectively at what they experience when they come in for an appointment. It's the first ...

Digital patient profiles and real-world data enhance oncology trial design, patient recruitment, and reduce trial failure risks. Phesi's platform aligns trial designs with real-world data, minimizing ...