With AI-powered recommendations in Next Best Action, we’re enabling CRM users to move beyond guesswork and take the ...

Microsoft's Dynamics 365 growth, fueled by AI integration and rising enterprise adoption, is emerging as a key driver of revenue momentum and potential stock upside.

Will Dynamics 365 replace Dynamics CRM Online and the cloud versions of Dynamics NAV, GP and AX? If so, when will these current cloud services go away?Microsoft is combining its current CRM and ERP ...

Microsoft has earlier released a roadmap for the Microsoft Dynamics CRM suite. As part of a major Service Update this month, both the on-premise and SaaS versions of Dynamics CRM will get social ...

SIS, LLC, a Microsoft business solutions provider of ERP and CRM software for project and service-driven industries, today announced that Beasley Group has chosen Microsoft Dynamics 365 integrated ...

In the age of hyper-personalization, customer expectations are constantly evolving. Businesses are now expected to deliver seamless, tailored experiences across every touchpoint—from sales and service ...

Salesforce has spent the last 20 years building a $13 billion company, largely on the back of a CRM application delivered as a cloud service. In its most recent financial guidance, Salesforce ...

Under the new plan, Dynamics 365 Online will start being updated as of this year so that its two major feature updates will hit in April and October -- basically the same time period when Windows 10 ...