The following article appeared in the May. 2011 issue of Connection, the e-newsletter from the AAAHC. Q: AAAHC Standard 5.II.A-6 refers to performing internal and external benchmarking to support the ...

Benchmarking is critically important. The old sayings about “What gets measured gets managed” and “If you cannot measure, you cannot improve” are true. We must measure performance, and we must have ...

Increased competition, reduced reimbursements and a slowly rebounding economy make for a demanding business climate for healthcare providers. Adapting to this means surgery centers must look at their ...

Consider a home-room school teacher who is responsible for 30 students and has access to a benchmarking service that compares each student’s semester performance to all students in the district. The ...