Instant messaging (IM) -- whether companies view it as a worker productivity booster or a security threat -- is a popular communication application that many workers use, with or without permission, ...

There were two significant developments in the use of instant messaging by financial services firms last week, and they demonstrate how instant messaging can be used to complement traditional business ...

Instant messaging applications have emerged as an alternative way to trade files outside of the hotly contested P2P networks. But tools that block instant messaging exchanges are in demand from ...

As popular as instant messaging has become, most enterprises have neither policy nor technology in place for securing IM. Here's expert advice for getting the message. At the same time, only 10 ...

King County Councilmembers Reagan Dunn and Rod Dembowski introduced an ordinance Thursday to end the county’s practice of automatically deleting instant messaging sent between county employees. The ...

A recent report from Burton Group, "Instant Messaging: It's Not Just Idle Chatter," has highlighted the necessity of creating policies to govern the use of instant messaging (IM) within a company.