RESEARCH TRIANGLE PARK, N.C.--(BUSINESS WIRE)--The ELERA® Commerce Platform by Toshiba Global Commerce Solutions is being recognized for its innovation and impact on the retail industry as the ...

Riverbed, the leader in AI-powered digital employee experience, today announced that it has been named a Leader in the IDC MarketScape: Worldwide Digital Employee Experience 2026 Vendor Assessment ...

Netigate, a Stockholm-based experience management software provider, acquired Netherlands-based Mopinion on Sept. 23. The deal combines Netigate’s experience analytics and AI capabilities with ...

Outset is betting that AI-moderated research can evolve into a comprehensive customer experience management platform. The San Francisco-based startup announced Dec. 10 a $30 million Series B funding ...

Experience management (XM) vendor, Qualtrics, has said that XM/os2 will use AI to personalize content and deliver recommendations across every product line. Qualtrics has announced that it will invest ...

Companies generate more value from customer relationships by consolidating tools, automating processes with AI, new research says Enterprises are migrating customer experience management (CXM) from ...

NEW YORK--(BUSINESS WIRE)-- Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced the launch of an expanded strategic ...

ABERDEEN, Scotland & NEW YORK--(BUSINESS WIRE)--Firstbase, a provider of remote infrastructure for global teams, today announced a $50 million Series B round led by Kleiner Perkins, bringing the ...

Product experience management (PXM) is becoming a strategic priority for companies that want to stand out in competitive markets. At its core, PXM involves managing and integrating three essential ...

The Medallia Experience Management platform has helped PTSB measure and improve both its Employee Experience (EX) and its Customer Experience (CX) Over the last few years it has become clearer that ...

This voice experience is generated by AI. Learn more. This voice experience is generated by AI. Learn more. AI can be a “great equalizer” for businesses, helping them compete better than ever against ...

Increasingly, the healthcare industry is discovering the importance of focusing on the customer experience, known as CX. “Patients have become the consumers and are actively demanding and receiving ...