When Dolores Taylor needed to update her bank information with the Social Security Administration (SSA) earlier this year, the 84-year-old Alaska resident called her local Social Security office and ...
Changes at Social Security Administration may impact customer service, benefit payments, experts say
Staff cuts and policy changes at the Social Security Administration are going to make Social Security benefits harder to access for many, experts say. New reports that the SSA plans to migrate from an ...
Sign up for the Concord Monitor’s morning newsletter for essential news each day, and our contests and promotions list for special offers and giveaways. Christina ...
The bold promises, including a pledge to dramatically cut telephone answer wait times, come as Social Security faces steep personnel cuts as part of Elon Musk’s Department of Government Efficiency’s ...
The lack of full metrics make it difficult to assess any claims of service enhancements, analysts say The Social Security Administration says it has cut the time it takes to answer calls and reduced a ...
A nonprofit legal group is calling on the Social Security Administration to release records on recent internal changes and “customer service breakdowns,” alleging it has caused widespread service ...
The Social Security Administration is making “significant progress” towards a “digital-first” platform that will serve its beneficiaries. Social Security Commissioner Frank J. Bisignano briefed the ...
Some results have been hidden because they may be inaccessible to you
Show inaccessible results