Customer service can be an up-and-down kind of job. One customer situation may make a representative feel like she has accomplished a lot for the company and the customer, and then the next call can ...

Salesforce surveyed over 3,500 consumers worldwide to understand what customers need, and how companies can deliver the best customer service experience during the COVID-19 pandemic. Every two weeks, ...

Even if you have the best products in your industry, bad customer service can kill your business. Customer service isn't the same as selling; it's about how you handle your customers, answer their ...

There are a dozen characteristics that are common to masterful companies: businesses that delight their customers by providing outstanding, customer-friendly service throughout the range of their ...

Within any company there are specialized roles. Engineers and designers are needed to develop and design products. Information technologists implement and manage complex systems. And customer call ...

Are you interested in getting a customer service job? With countless jobs available, landing a good customer service job isn’t hard. If you have the qualities needed to get the job done, your chances ...

SQM believes that call center agents have a tough job, and it takes the right type of individual to deliver great customer service QA. VERNON, BRITISH COLUMBIA ...

If You’re Unsure What Kind Of Service To Expect From A Taxi Company, Here Are 7 Taxi Cab Service Qualities That Can Help You Out. When was the last time you hailed a taxi cab? Upon getting into your ...