The web tool the Consumer Financial Protection Bureau uses to track consumer complaints about financial firms and their products should improve its identity management controls, according to the ...
If your company is like many, you built a home-grown servicing or complaint management system or installed a Siebel (or similar CRM) application 10 to 15 years ago, and have not revisited the decision ...
Dublin, Oct. 01, 2025 (GLOBE NEWSWIRE) -- The "AI Complaint Management Market Size, Share & Trends Analysis Report By Technology, By Application, By Deployment (Cloud, On-premises, Hybrid), By ...
The Central Bank Of Nigeria (CBN) has announced the deployment of its Consumer Complaint Management System (CCMS) to ease the process of addressing issues. The bank made the disclosure in a circular ...
It is important to understand that customers who take the time to complain and give feedback to companies about their products, services or experiences are providing them with an extremely valuable ...
A well-written procedure documenting the complaint management process, including the creation of a complaint form, is required by the QSR. By Bob Mehta I have always experienced great difficulty in ...
Indian Railways has launched a new mobile app that will help speed up and streamline passenger grievance redressal processes. The Rail MADAD (Mobile Application for Desired Assistance During travel) ...
Dubai: The London-based Lloyds Register Quality Assurance Company (Lloyds) has recently given recognition to Dubai Customs for implementing the (ISO 10002) standards in managing customer complaints.
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