Councillor apologises for telling call handler to speak English

A councillor apologises and is reprimanded after telling a council call handler to "speak English".

Councillor who told call handler to speak English forced to have equality training

The councillor said had to repeat and spell information several times and claimed that the staff member 'could not speak ...
LBC

Councillor apologies for telling call handler to 'speak English' in 'derogatory and humiliating' exchange

A council monitoring officer said the handler’s English was fluent and described Cleverly’s remarks as “consciously or ...
South Wales Argus

Newport councillor reprimanded for 'speak English' comment

Janet Cleverly, who told a call handler to “speak English”, has been reprimanded and must complete extra training ...
Daily Mail on MSN

Councillor apologises for telling council call handler to 'speak English'

Janet Cleverly, an independent on Newport City Council, has been reprimanded over her 'derogatory and humiliating' comments, ...