BANGKOK, THAILAND--With software and services now accounting for the bulk of its revenue, Avaya says it is well on its way to becoming a software-driven player, but dismisses suggestions it is ...

We're seeing increased use of virtualization, license entitlements bundled with other license procurements, and the maturation of the roadmap to integrate Nortel products into the Avaya portfolio.

“A couple of years ago we really did position our portfolio to more of a cloud consumption, recurring revenue, AI-oriented technology portfolio … We’re more than poised to take advantage of this ...

ANAHEIM, CA--(Marketwired - May 29, 2013) - Tone Software Corporation, a leading provider of comprehensive voice quality and UC monitoring and management software for converged telecommunications and ...

Networking and collaboration vendor Avaya declared bankruptcy on Thursday, calling the move part of its transition from a hardware to a software and services company. Avaya emerged from Lucent ...

Avaya has bought one of its technology partners, CTIntegrations, a contact center software development specialist. Contact center generated 60 percent of Avaya’s cloud annual recurring revenue in the ...

SANTA CLARA, CA--(Marketwired - June 15, 2016) - Avaya today announced its flagship networking operating system software is now available on industry standard hardware for specialized solutions ...

AI success depends on whether enterprise data is ready, reachable, and close enough to the workloads that need it. In this eSpeaks episode, Dell Technologies’ Vrashank Jain explains why fragmented ...

Avaya has unveiled a set of new software and cloud-based services, which makes it possible to embed collaboration capabilities into other applications. Avaya has unveiled a set of new software and ...

Avaya has bought Agile Software, bringing in-house the team that created and develops the call center software Avaya sells to midsize businesses. By controlling R&D for Avaya’s Contact Center Express ...

As you might expect, video conferencing and business messaging companies are working on different ways to help people and businesses cope with the extended work-from-home and quarantine restrictions ...

Google and Avaya are chasing companies seeking to install or upgrade call center systems, promising them easier and more affordable deployments via Chromebooks and a WebRTC interface to the Avaya ...