The phone call that some Superior residents received Monday night wasn't a prank. The automated voice asking for help finding a missing 8-year-old boy was legitimate. The community alert targeted the ...

Bethlehem, Pa.-based St. Luke’s University Health Network is deploying a new automated scheduling system next week that will call individuals eligible for the COVID-19 vaccine and let them ...

The main tradeoff between a predictive dialer vs progressive dialer is speed vs control. Learn about both and and how they compare. Before choosing between a predictive dialer and a progressive one ...

(Reuters) - Consumers have a right under a federal law to revoke their consent to being contacted on their cell phones by automated dialing systems, a U.S. appeals court decided on Thursday in a ...

SMS messaging has grown in popularity as a marketing tool, but a recent court ruling could mark the beginning of its end. In the case of Joffe v. Acacia Mortgage, the Arizona Court of Appeals ruled ...

Credit One Bank is expected to begin disbursing payments as part of a $14 million class-action settlement over allegations of unauthorized robocalls made between 2014 and 2019. The lawsuit claims that ...