New research suggests AI chatbots can generate responses people rate as more empathetic than humans, raising questions about emotional intelligence in machines. The post Chatbots rated more empathetic ...
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AI budgets flow first to chatbots
As corporate spending on artificial intelligence climbs, early dollars are landing in customer-facing tools. Companies are channeling funds to chatbots and early “agent” pilots to cut service costs ...
New York, New York - February 18, 2026 - PRESSADVANTAGE - Silverback AI Chatbot has announced a series of platform ...
As the last few days of 2025 come into view, thoughts are naturally turning to what next year will hold for the channel – and there is no better way to find out than by asking those working in it.
Airbnb is leveraging AI for customer support, handling a third of requests in North America and planning global expansion.
China's cybersecurity regulator on Saturday proposed rules to limit the ability of artificial intelligence to influence human emotions. The draft rules come just days after two Chinese AI chatbot ...
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