Long before COVID-19, disruptive technologies had already made significant inroads into traditional enterprises, compelling them to evolve their operating models for the digital age. The pandemic only ...

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Consumer packaged goods (CPG) companies often operate on long held implicit orthodoxies—certain “truths” that dictate how they approach consumers, and how they make decisions. Now, in an increasingly ...

Customers rule. They want quality products and services, their way, with a flawless experience that navigates them from the first notion of “need” to easy payment and delivery in just a few clicks. Or ...

To be flexible has become vital for a business in today’s global markets, and therefore, the ability for IT systems to be equally flexible is essential. The purpose of agile is to allow organisations ...

This content has been selected, created and edited by the Finextra editorial team based upon its relevance and interest to our community. The iPhone app was developed by Citi FinTech, a specialist ...

Chief information officers often talk about their "IT operating model." This overly complex term describes the core activities needed to run an IT organization. IT does not exist in a vacuum. It ...