HOUSTON, Texas -- When we call 911, we rely on them to quickly connect us to the help we need. During a 911 call placed last week, the caller says he was placed on hold for about three minutes, then ...

As Los Angeles struggles to keep its 911 system from collapsing under the weight of non-emergency calls, a Florida tech ...

A luncheon at Suffolk County police headquarters in Yaphank paid tribute to call takers and dispatchers working on Father's ...

One of my favorite scenes from the 1980s sitcom “Mama’s Family” was when Thelma “Mama” Harper’s daughter-in-law, Naomi, brought Harper to her childbirth-breathing class. Harper interjected that, back ...

The Erie County 911 call taker accused of mishandling and cutting off a desperate call by a Tops employee during the mass shooting on May 14 wants people to reserve judgment prior to her disciplinary ...

REPORTING LIVE. I’M JAMIE MAYES WLKY NEWS. ALL RIGHT. THANK YOU. JAMIE. HUNDREDS OF 911 CALLS FLOODED. METRO SAFE AFTER U.P.S. FLIGHT 2976 CRASHED IN NOVEMBER, KILLING 14 PEOPLE. AND WHILE THE CALLS ...

FOR HIRE PLOT. WELL, YOU CAN NOW VIDEO CHAT WITH METRO SAFE DURING AN EMERGENCY. THE SERVICE IS CALLED RAPID SOS VIDEO TO 911 SYSTEM. ADDIE MEINERS SPOKE WITH EMERGENCY OFFICIALS ABOUT HOW THIS NEW ...

KANSAS CITY, Mo. (KCTV) - The Kansas City Police Department has filled all funded 911 call-taker positions for the first time since 2020, leading to faster emergency response times across the city.

LOUISVILLE, Ky. — Louisville Metro Emergency Services is rolling out a new 911 video feature, which officials believe could save several minutes in emergency response time. With a caller's consent, ...

Louisville Metro Emergency Services has launched a new tool allowing 911 callers to share live video. The "Video to 911" feature aims to improve safety for both callers and first responders. Callers ...

Training on how to spot red flags of domestic violence in 911 calls will be offered to 911 call takers and dispatchers June 18 and 20.